General Questions

What products do you offer?
We specialize in handcrafted, fermented foods and traditional Asian staples, including fresh kimchi, probiotic-rich kombucha, mid spicy kimchi hot sauce, and authentic soba noodles.

Our products are made in small batches using traditional fermentation techniques to ensure the best quality and authentic flavors. We do not preservatives, neither additive.

Yes! We prioritize organic and locally sourced ingredients whenever possible.

Ordering & Payment

Simply browse our website, add your favorite kimchi, kombucha, hot sauce, or soba noodles or choose the best subscription that suits your lifestyle to your cart, and proceed to checkout.
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Buy Now, Pay Later options.
Orders can be modified or canceled within 24 hours of placement. Contact our support team as soon as possible.

Shipping & Delivery

Yes! We offer shipping across [33312, 33027, 33026, 33024, 33020, 33019, 33314, 33315, 33316, 33317, 33325, 33004, 33023, 33024, 33025, 33028, 33027, 33029, 33009, 33317, 33324, 33325, 33328, 33313, 33322, 33323, 33326, 33351, 33180, 33160, 33162, 33054, 33056, 33012, 33013, 33015, 33016, 33014, 33018, 33060, 33062, 33064, 33441, 33442, 33065, 33067, 33071, 33431, 33432, 33433, ]. Due to the perishable nature of kimchi and kombucha, we use express shipping to ensure freshness.

Standard shipping takes 3-5 business days, while expedited shipping is available at checkout.

Yes! We provide local delivery and pickup options at Yellow Green Farmers Market on Saturdays and Sundays,  from 10:00 AM ~ 5:30 PM. Proceed with the payment and add a note once place your order. 

All Orders are processed within 1-4 business days and shipped on Mondays and Tuesdays. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we’ll be contacting you.

Storage & Shelf Life

Store kimchi and kombucha in the refrigerator to maintain freshness and slow down fermentation. Keep kombucha bottles upright to prevent leaks. 

Properly stored kimchi can last several months in the fridge. It continues to ferment over time, developing a deeper, tangier flavor. Our average shelf life are 3 months after production.
Yes! Kombucha is a live, fermented drink and should always be kept cold to maintain its probiotic benefits.
Our kimchi hot sauce is shelf-stable but should be refrigerated after opening. The soba noodles come ready to consume and is recommended to consume within 10 days after purchased. The noodles are made weekly and sold throughout the farmers market or Pop Event.

Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
We take extra care in packaging, but in rare cases, leaks can happen due to natural fermentation pressure. If your package arrives damaged, contact us immediately.

Subscriptions & Discounts

Yes! Subscribe to receive fresh kimchi, kombucha, or soba noodles weekly or monthly at a discounted rate. You can modify or cancel your subscription anytime.

Yes! Earn points for every purchase, refer friends for discounts, and enjoy exclusive subscriber-only deals.

Product Information & Dietary Concerns

Scobucha Kimchi is 100% vegan, and our kombucha is also vegan and made with majority organic and local source ingredients, no preservative neither additives. 

Our authentic buckwheat soba noodles are gluten-free, but some varieties may contain wheat.

No! All our products are free from artificial preservatives, additives, and chemicals. We believe in natural fermentation and clean ingredients.

Customer Support

Reach out via email, live chat, or phone. Our team is available [10am to 5pm].
Yes! We provide wholesale pricing for businesses, restaurants, and bulk buyers. Contact us for details.
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